NEC Camp Operation Readiness
JGC/GDSK KGP BP Transition Review
Prepared by: Deepak Sharma, Accommodation Coordinator
Comprehensive operational framework aligned with BP HSE standards and international best practices for safe, efficient camp management during transition phase
Transition Objectives & Strategic Goals
Seamless Takeover
Structured transition from PTP/PSU ensuring zero operational disruption and complete documentation transfer
Safety & Stability
Maintain BP HSE standards throughout transition with continuous risk assessment and control measures
Essential Services
Deliver uninterrupted accommodation services meeting BP quality benchmarks for temporary occupancy
Hygiene Excellence
Implement rigorous cleaning protocols aligned with BP accommodation standards and international hospitality practices
Q2 2026 Readiness
Strategic demobilization planning with phased approach ensuring asset protection and environmental compliance
Resident Focus
Minimize disruption through proactive communication, service continuity, and responsive complaint management systems
Camp Operation Organization Structure
JGC Role
Oversight & Governance
  • Compliance monitoring
  • Approval authority
  • Performance review
  • Contract management
  • Quality assurance
GDSK KGP Role
Full Camp Operations
  • Day-to-day management
  • Service delivery
  • Staff supervision
  • Maintenance execution
  • Resident services
BP Role
Monitoring & Coordination
  • Standards enforcement
  • HSE oversight
  • Interface coordination
  • Audit & inspection
  • Strategic guidance
Critical Interfaces: Security Services, HSE Management, Logistics Support, Maintenance Teams, Catering Operations, Medical Services, and Emergency Response coordination through integrated communication protocols
Housekeeping Management System
Service Scope
  • Daily Room Cleaning: Comprehensive sanitization, dust removal, floor mopping, bathroom disinfection
  • Public Area Maintenance: Corridors, lobbies, recreational spaces, meeting rooms
  • Reception Support: Front desk area cleaning and waste management
  • Waste Removal: Segregated collection per BP environmental standards
  • Deep Cleaning: Weekly intensive cleaning including carpets, curtains, fixtures
  • Linen Management: Collection, washing, distribution with quality control
Operational Schedules
NO HOLIDAY POLICY - Continuous service delivery
  • Daily Cleaning: 07:00–15:00 (8-hour shift)
  • Deep Cleaning: Weekly rotation schedule
  • Linen Change: Twice weekly (Tuesday/Friday)
  • Complaint Response: < 24 hours guaranteed turnaround
  • Quality Inspection: Daily supervisor rounds
  • Staff Training: Monthly refresher on BP standards
All housekeeping activities documented in daily logs with photographic evidence for quality assurance. Staff equipped with BP-approved cleaning chemicals and PPE meeting international safety standards.
Linen Handling & Control System
Receiving & Recording
All linen items counted, tagged with RFID, and entered into inventory management system with date stamp
Collection Schedule
Dirty linen collected per established routes twice weekly with color-coded bags for different linen types
Processing Cycle
Industrial washing with BP-approved chemicals, followed by high-temperature drying and quality folding
Distribution
Clean linen issued per block/room requirements with resident acknowledgment and stock reconciliation
Tracking & Management
  • Lost Item Protocol: Investigation within 48 hours, replacement from emergency stock, cost recovery assessment
  • Damage Assessment: Classification (repairable/disposable), root cause analysis, preventive action
  • Stock Balance: Real-time inventory dashboard showing par levels, usage rates, reorder triggers
  • Emergency Reserve: Minimum 20% buffer stock for unexpected demand or supply chain disruption
Documentation System
  • Daily distribution logs by room number
  • Weekly stock reconciliation reports
  • Monthly loss analysis with trends
  • Quarterly damage pattern review
  • Annual procurement planning
  • Digital backup of all records
Laundry Operation Standards
01
Receiving Station
Color-coded bags segregated by linen type (bed sheets, towels, personal items), contaminated items isolated per BP biohazard protocols
02
Sorting & Pre-treatment
Manual inspection for damage, stains assessed, heavily soiled items pre-soaked with eco-friendly chemicals approved by BP environmental standards
03
Washing Process
Industrial washers with automatic chemical dosage control systems, temperature monitoring (60-90°C), cycle time optimization for fabric care
04
Drying & Finishing
High-capacity dryers with moisture sensors, steam pressing for premium items, quality check for cleanliness and damage
05
Folding & Delivery
Standardized folding techniques, packaging in clean bags, delivery to housekeeping with chain-of-custody documentation
Record Keeping
  • Machine operation logs
  • Chemical usage tracking
  • Lost & found register
  • Incident documentation
  • Quality audit sheets
HSE Compliance
  • Chemical handling training certification
  • Mandatory PPE (gloves, masks, aprons)
  • Ventilation system monitoring
  • Emergency eyewash stations
  • Spill response procedures
Quality Control
  • Random sampling inspection
  • Whiteness/cleanliness testing
  • Fabric condition assessment
  • Odor elimination verification
  • Resident satisfaction surveys
Integrated Pest Control Management
Routine Prevention Program
NO HOLIDAY SCHEDULE - Continuous protection aligned with BP HSE standards
  • Weekly Fogging: Outdoor areas, walkways, perimeter zones using EPA-registered chemicals with 48-hour advance notice to residents
  • Monthly Room Treatment: Comprehensive indoor application of safe, residual insecticides in all accommodation units with resident coordination
  • Kitchen High-Priority: Daily inspection, twice-weekly treatment, strict adherence to food safety protocols
  • Drain & Sewage: Bi-weekly treatment preventing breeding grounds
  • Waste Storage Areas: Daily monitoring and treatment
Corrective Response System
  • Complaint Response Time: < 24 hours guaranteed with emergency response in 4 hours for critical infestations
  • Rodent Control: Strategic trap placement, glue boards in non-public areas, humane disposal procedures
  • Special Treatments: Termite prevention, bed bug elimination protocols following international best practices
Documentation
Pest Control Logbook
Daily entries with location, treatment type, weather conditions, technician signature
Chemical Usage
Material Safety Data Sheets (MSDS), quantity tracking, batch numbers, expiry monitoring
Contractor Reports
Monthly service summaries, trend analysis, recommendations, certification renewals
Resident Communication
Pre-treatment notifications, safety advisories, post-treatment confirmations
Comprehensive Maintenance Operations
Minor Maintenance (Daily Response)
Target Response Time: 4 hours
  • Electrical: Bulb/tube replacement, switch repair, socket fixing, extension cord management
  • Plumbing: Tap leak repair, toilet flush adjustment, drain unclogging, minor pipe fixes
  • Carpentry: Door adjustment, lock repair, furniture fixing, cabinet hardware replacement
  • HVAC: AC filter cleaning, remote battery replacement, thermostat adjustment, airflow checks
  • General: Curtain rod fixing, mirror mounting, shelf repair, minor painting touch-ups
Major Maintenance (Planned)
Scheduled with BP/JGC Approval
  • HVAC Systems: AC compressor replacement, refrigerant recharging, duct cleaning, system upgrades
  • Electrical Infrastructure: Panel upgrades, wiring replacement, grounding system checks, generator maintenance
  • Water Systems: Main line replacement, pump overhaul, tank cleaning, pressure system calibration
  • Structural: Roof repairs, wall painting, floor replacement, building envelope maintenance
1
Request Logging
Resident submits via phone/email/portal with automatic ticket generation and priority assignment
2
Assessment
Supervisor evaluates urgency, assigns technician, estimates completion time and material requirements
3
Execution
Qualified technician performs work following BP safety procedures with proper PPE and tools
4
Quality Check
Supervisor inspects completed work, resident signs off, photo documentation uploaded to system
5
Closure & Billing
Ticket closed in system, back-charge calculated if applicable, monthly reporting to BP/JGC
Back-charge System: Resident-caused damage documented with photos, cost estimate provided within 48 hours, deduction processed through HR coordination with transparent communication
Water Management Systems
Drinking Water Program
BP-compliant potable water delivery ensuring resident health and safety
Room Supply Management
19-liter gallon delivery twice weekly per room, quality-certified from BP-approved suppliers with sealed caps and expiry date verification
Stock Forecasting
Consumption analysis based on occupancy rates, seasonal variations, predictive modeling for order optimization preventing shortages
Receiving Schedule
Weekly deliveries coordinated with supplier, batch testing for quality assurance, documentation of delivery notes and quality certificates
Emergency Reserve
Minimum 3-day supply buffer maintained in climate-controlled storage, rotation system ensuring freshness, contingency supplier identified
Water Dispenser Maintenance
  • Weekly Cleaning: External wipe-down with food-grade sanitizer, drip tray emptying, nozzle disinfection
  • Monthly Filter Service: Cartridge inspection, replacement if necessary, system flushing, pressure testing
  • Quarterly Deep Clean: Complete disassembly, internal sanitization, seal replacement, performance calibration
Raw Water / Utility Systems
  • Daily Pump Checks: Operational status, vibration monitoring, temperature readings, oil level verification
  • Pressure Monitoring: System pressure gauges checked twice daily, automatic shutdown if parameters exceeded
  • Tank Maintenance: Monthly cleaning schedule, sediment removal, structural inspection, leak detection
  • Line Flushing: Quarterly flushing program removing biofilm and sediment, chlorination treatment per BP standards
Canteen Operations & Food Services
Meal Service Standards
Breakfast: 06:00-08:00 | Lunch: 12:00-14:00 | Dinner: 18:00-20:00
  • Nutritionally Balanced: Menu designed by certified nutritionist meeting BP dietary guidelines with caloric intake optimization for physical workers
  • Packed Meals: Night shift workers receive insulated meal boxes with hot/cold separation, minimum 4-hour temperature safety guarantee
  • Special Diets: Pre-approved requests accommodated (halal, vegetarian, medical restrictions) with 48-hour advance notice to kitchen
  • Quality Standards: Fresh ingredients from BP-approved suppliers, daily quality inspection, temperature monitoring at all stages
Operational Controls
  • Queue Management: Multiple serving stations, staggered break times, peak-hour staffing optimization reducing wait time to <5 minutes
  • Portion Control: Standardized serving sizes ensuring consistency and cost management while meeting nutritional requirements
Food Safety Compliance
1
Temperature Logs
Hot food >65°C, cold food <5°C, documented every 2 hours
2
Utensil Hygiene
Industrial dishwashing at 82°C, air-drying mandatory, bacteriological testing monthly
3
Consumable Inventory
Disposable gloves, plates, foils, cleaning chemicals tracked with par levels and reorder points
4
Staff Hygiene
Daily health checks, hand washing protocol, hair nets, clean uniforms, medical certification current
Kitchen Sanitation
  • Daily deep cleaning post-service
  • Segregated waste management (organic/recyclable/general)
  • Grease trap cleaning weekly
  • Pest control integration
  • Equipment calibration monthly
Public Area & Facility Management
Walkways & Corridors
Daily sweeping, mopping with disinfectant, lighting checks, handrail sanitization, slip hazard monitoring during rain
Dining Hall
Post-meal sanitization, table/chair disinfection, floor mopping, window cleaning, ventilation system operation verification
Honai & Smoking Areas
Ash tray emptying 3x daily, seating cleaning, cigarette butt collection, fire safety equipment checks, designated zone enforcement
Recreation Spaces
Entertainment equipment cleaning, furniture arrangement, magazine/reading material organization, TV/gaming console maintenance, WiFi connectivity checks
Meeting Rooms
Post-use cleaning, whiteboard/screen cleaning, AV equipment testing, table setup per booking, temperature control optimization
Outdoor Sitting Areas
Debris removal, furniture dusting, umbrella/shade structure checks, landscape maintenance coordination, lighting functionality verification
Additional Activities: Garbage collection (3x daily), notice board content updates (weekly), signage cleaning and replacement, emergency exit path verification, graffiti removal within 24 hours, seasonal decoration management
Security Coordination & Access Control
Resident ID Verification
Photo ID matching at entry points, visitor badge issuance, after-hours authentication protocols, lost ID replacement procedure
Room Key Management
Electronic key card system with audit trail, master key control, lost key fee structure, emergency access log maintained
Visitor Control
Pre-approval system, escort requirements, time-limited badges, sign-in/out register, restricted area protocols enforced
Occupancy Reporting
Daily headcount submitted to BP/JGC by 09:00, bed utilization tracking, forecasting for capacity planning, emergency roster accuracy
Joint Night Patrol Program
  • Schedule: Hourly rounds 22:00-06:00 by security and accommodation supervisor
  • Checkpoints: RFID tags at 12 strategic locations proving patrol completion
  • Incident Reporting: Real-time radio communication with control room, digital incident forms
  • Focus Areas: Fire safety equipment, unauthorized access attempts, suspicious activity, maintenance issues
Emergency Support Integration
  • Medical Emergencies: First responder training for security staff, clinic coordination, medevac procedures
  • Fire Response: Evacuation coordination, assembly point management, headcount verification
  • Natural Disasters: Earthquake/flood procedures, emergency supplies access, communication tree activation
  • Security Threats: Lockdown protocols, law enforcement liaison, witness statement procedures
HSSE Management Framework
Safety Systems
Fire Equipment
Monthly Inspection: All extinguishers tagged, pressure checked, accessibility verified, signage updated per BP standards
Smoke Detectors
Monthly Testing: Alarm functionality, battery backup, sensor sensitivity, interconnected system verification
Emergency Lighting
Bi-weekly Checks: Battery backup duration test, bulb replacement, exit sign illumination, generator transfer test
Evacuation Drills
Quarterly Schedule: Announced and unannounced drills, assembly point practice, headcount procedures, timing documentation
Safety Signage
Continuous Update: Multilingual signs, photo-luminescent materials, hazard warnings, emergency procedure posters
Health Management
  • First-Aid Support: Trained responders in each shift, strategically located first-aid stations, AED availability, emergency oxygen supply
  • Clinic Coordination: Daily communication with camp medical facility, medication distribution support, health screening facilitation
  • Incident Reporting: All injuries/near-misses documented within 2 hours using BP incident management system, root cause analysis within 72 hours
  • Health Monitoring: COVID-19 protocols, infectious disease screening, mental health resource availability, ergonomic assessments
Environment
Waste Segregation
Color-coded bins: Green (organic), Blue (recyclable), Yellow (hazardous), Black (general) with pictorial guides
Drainage Checks
Weekly inspection preventing blockages, oil trap monitoring, erosion control, stormwater management
Chemical Handling
MSDS availability, spill kits positioned, secondary containment, trained personnel only, disposal per BP procedures
Energy Conservation
AC usage guidelines, lighting automation, equipment shutdown protocols, renewable energy integration where feasible
Camp Rules & Resident Conduct Standards
1
ID Card Mandatory
Photo identification must be displayed at all times within camp premises. Worn on outer garment above waist. Failure to present ID on request results in temporary access suspension pending verification. Lost cards reported immediately to security.
2
Zero Tolerance Policy
No alcohol or drugs permitted on camp property. Random testing may be conducted. Violations result in immediate removal from camp and disciplinary action per company policy. Prescription medications must be declared to medical staff.
3
Designated Smoking Areas
Smoking strictly limited to marked Honai zones. Cigarette butts disposed in provided receptacles only. E-cigarettes subject to same restrictions. Violations documented and may result in smoking privilege suspension. Fire safety paramount.
4
Quiet Hours Enforcement
Noise reduction required after 22:00 hours respecting shift workers' rest. TV/music at low volume, no loud conversations in corridors. Emergency situations exempt. Repeated complaints trigger counseling and potential room relocation.
5
Visitor Authorization
No unauthorized visitors beyond reception area. Family visits pre-approved by supervisor minimum 24 hours advance. Visitor badges issued at security, escort required, limited to public areas only, maximum duration 2 hours during designated times.
6
Safety Compliance
Follow all posted safety instructions including evacuation routes, assembly points, emergency procedures. Participate in drills. Report hazards immediately. Tampering with safety equipment (detectors, extinguishers, alarms) grounds for disciplinary action and potential legal consequences.
Additional Guidelines: Room cleanliness standards maintained, no cooking in rooms, gym equipment proper use, respect for shared facilities, waste segregation compliance, water conservation practices, complaint procedure through proper channels
Recognition & Performance Excellence Program
Building a Culture of Excellence
Motivating outstanding performance aligned with BP values through structured recognition systems
Resident of the Month
Selected based on rule compliance, room cleanliness, positive attitude, and community contribution. Receives certificate, featured photo on appreciation board, recognition letter to employer, and priority room selection next cycle.
Best Housekeeper
Evaluated on quality scores, resident feedback, attendance record, and safety compliance. Awarded certificate, cash incentive, and management letter of commendation. Quarterly performance review influences career progression within GDSK.
Best Technician
Measured by job completion rate, quality of work, safety record, and resident satisfaction. Recognition includes certificate, monetary reward, skills development training opportunity, and potential supervisory role consideration.
Zero-Complaint Award
Team-based recognition for departments achieving zero validated complaints during monthly period. Entire team receives group certificate, team lunch, and featured article in camp newsletter highlighting best practices for organizational learning.
Recognition Benefits
  • Professional Certificates: Formal documentation for personal records
  • Public Appreciation: Featured on dedicated board in dining hall
  • Management Recognition: Personal congratulations from Camp Manager and BP/JGC representatives
  • Performance Record: Documented in employee file supporting promotions
  • Monetary Rewards: Cash incentives for exceptional performance
  • Development Opportunities: Priority for training programs and skill enhancement
Performance Metrics
Weighted scoring system ensures balanced evaluation across multiple performance dimensions aligned with BP operational excellence standards